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Terms of use Amended March 3, 2010

About Us

These Terms of Use constitute an Agreement between The “End User” or “You” and ClassicsOnline (“the site”, or “website”), powered by Naxos Digital Services Limited of Level 11, Cyberport 1, 100 Cyberport Road, Hong Kong with respect to the your use of ClassicsOnline and any Naxos websites to which you establish a customer account for Content.

To accept the terms of use you must be over the age of 18, or such other age at which an individual may enter into a legally binding agreement.


 1. Terms of Use

A. These Terms of Use will govern your customer account and apply to registered members only. Unregistered individuals may use the site without agreeing to the Terms of Use.

B. Clicking “I have read the ClassicsOnline Subscription Agreement and agree to its terms”, constitutes acceptance of these Terms of Use and enters you into a legally binding agreement to abide by the Terms of Use.

C. End Users agree to indemnify and hold harmless ClassicsOnline/ Naxos for your failure to comply with any of the Terms of Use.


 2. Modification of the Terms of Use

ClassicsOnline/Naxos may at any time change, add or remove part or any part of these Terms of Use by posting amended Terms on the Site. ClassicsOnline will post the date of amendments plainly on the Terms of Use page. It is the responsibility of the End User to check and review the terms of this agreement as continued use of the site constitutes acceptance of the Terms of Use. If any new content, products or services become available, they will be considered a part of the Site and the End Users use of them will be governed by the terms of this Agreement.

 3. Intellectual Property

All Content on ClassicsOnline is owned or licensed by ClassicsOnline/Naxos and is protected by Copyright , trademark and other intellectual property laws. This Content includes all music, software, text, images, graphics, user interfaces, videos, photographs, trademarks, logos, and artwork. The content is for personal, non-commercial use, and no part of the Site or Content may be downloaded, copied, reproduced, recorded, broadcast, distributed, uploaded, posted, altered to make new works, performed, digitized, or transmitted in any way for any commercial purpose, without the prior express written consent of ClassicsOnline/Naxos.


 4. License to End User

A. These Terms of Use grant you, the End User, a Digital Download sublicense which is a non-exclusive, non-transferable, and non-sublicensable licence to the End User for the End Users personal use. End Users may play their Digital Downloads an unlimited number of times on the same registered personal computer or any other secondary or portable device owned by the End User. For their own personal use, End User may “burn” their Digital Downloads from the Primary Computer to make permanent copies in an uncompressed form. Such copies may not be distributed.

B. End Users may not redigitize any Content or upload such Content to the Internet. End Users may not create any “derivative works” by altering any of the Content. End Users may not use the Content in conjunction with any other third-party content (e.g., to provide sound for a film) or otherwise exploit any such Content or for commercial purposes End Users may not transfer or distribute Digital Downloads or Content.


 5. End User Account

A. Before accessing the services offered on the Site the End User shall open a customer account (the “Account”). The End User agrees to provide true, accurate, current and complete information as prompted by the registration process (the "Registration Data").

B. End User Agrees that Classicsonline/Naxos may store and use the Registration Data to facilitate use and management of the End User Account and to facilitate billing direct to End Users credit card.

C. The End User is responsible for maintaining the confidentiality of Account information, including password, and for all activity that occurs in or from that Account. End User agrees to notify Classicsonline/Naxos immediately of any unauthorized use of the Account or password, or any other breach of security. End User may be held liable for losses incurred by Classicsonline/Naxos or any other user of the Site due to someone else using End Users password or customer account. End User agrees not to use anyone else's password or customer account at any time.


 6. Consent to Our Communication With You By E-mail

By establishing an Account, End Users grant permission for ClassicsOnline/Naxos to contact End User at the email address specified by the End User at registration.


 7. Purchase of Content – Permanent Downloads

A. In entering into this Agreement End User agrees to pay the specific fees, costs or other charges resulting from their the End Users use of the Site.

B. Payment must be made by any major credit card accepted by ClassicsOnline/Naxos or any other methods of payment as ClassicsOnline/Naxos may accept. If ClassicsOnline/Naxos does not receive payment from the credit card issuer, End User agrees to pay all amounts due upon demand by ClassicsOnline/Naxos. You agree to pay any reasonable costs and attorney fees incurred by ClassicsOnline/Naxos to collect past due amounts.

C. Use of the Site includes the ability to enter into agreements and/or to make purchases electronically. You acknowledge that your electronic submissions constitute your agreement.

D. End User releases ClassicsOnline/Naxos from all liabilities and claim of loss resulting from any error or discrepancy that is not reported to ClassicsOnline/Naxos within sixty (60) days of its first appearance.

E. ClassicsOnline/Naxos reserves the right to change its fees and billing methods. If any such change is unacceptable to the End User, the End User may terminate the Agreement immediately and at any time in accordance with this Agreement.

F. If technical problems delay or prevent delivery of your Product. you will be given either a replacement of such Product, or refund of the purchase price paid for such Product.


 8. Download Manager

The ClassicsOnline Download Manager(ClassicsOnline Download Manager 2.1.1, Copyright (C) 2006-2010 Robin Sheat <robin@kallisti.net.nz>) comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to redistribute it under the terms of the GNU General Public License. A copy of this is contained in the file 'COPYING'.


 9. Termination

A. Either ClassicsOnline/Naxos or you may without prior notice terminate these Terms of Use for any reason at any time, with or without cause by providing notice to the End User at the contact email address specified by the End User from time to time if the termination is by ClassicsOnline/Naxos or if the termination is by End User to customer.service@classicsonline.com with the word “Termination” in the subject matter line, giving adequate personal details to ClassicsOnline/Naxos to identify the End User. In the case of termination by ClassicsOnline/Naxos upon notice of termination being sent (but not necessarily received) termination shall be effective and the End Users’ right to use the Service shall immediately cease. In the case of a termination notice sent by End User, such notice shall be effective upon acknowledgement by ClassicsOnline/Naxos that the termination notice has been received.

B. Termination of this Agreement shall not relieve the End User of any obligations to pay any outstanding amounts due, including but not limited to any prorated charges accrued for a billing cycle in which this Agreement is terminated.


 10. Dispute Resolution

End User agrees that all matters relating to access to or use of or purchases made from the Site, including all disputes arising out of these Terms of Use, will be governed by the laws of Hong Kong Special Administrative Region and any hearing held in Hong Kong SAR without regard to conflicts of laws provisions. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises.


 11. ClassicsOnline/Naxos' Privacy Policy

Classicsonline/Naxos respects the privacy of End Users and operates under the policies and principles outlined in its Privacy Policy, which contains important information and disclosures relating to the collection and use of your personally identifiable information in connection with your use of the Site. The Policy is set out in full at Classicsonline/Naxos.com and on other Naxos web sites.



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ClassicsOnline is your source for classical music new releases, rare catalog, historical recordings and exclusive bargains. Our vast classical music catalog has over 1 Million tracks from more than 50,000 albums available in DRM-free MP3 (320kbps) and FLAC (lossless format). More than 500 new albums are added each month, all of which are carefully indexed, and searchable by Composer, Artist, Work and Label. Membership is free, and registration includes 5 free tracks for download. Get a free track every week and gain access to exclusive classical deals when you subscribe to our newsletter. ClassicsOnline was honored in 2010 as the Best Classical Download Site by the MIDEM Classical Awards Jury.

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